Group behavior refers to the situations where people interact in large or small groups. The individuals that works together may start to coordinate their behavior by acting in a certain way to achieve a goal that differs from what they would do if they were acting alone. Group dynamics if combined with great leadership or management styles, can achieve goals that will allow an organization to become successful.
Individuals form groups as a way of belonging or because of circumstances such as family, work, school etc. We live and move in some type of group daily, which is very important. Studies like the Hawthorne Experiments of the 1920 shows that group behavior has a major impact on our productivity. The field within a group dynamics deals mostly with small groups (such as work and school) so that the may reach consensus and act in a coordinated way.
Larger groups such a crowds or mobs are most likely to show an example of group behavior when one is gathered in a specific place and time and or act in a similar way. For example, watching a game, joining a protest, joining a fight etc. These behaviors may intertwine due to the feelings with in the crowd. Also on a larger scale there are exceptions like watching the same channel on television I. E a football game. Although they may not be together physically they are behaving similarly on a more global scale
When referred to the work place group dynamics is very important. An individual’s work, job satisfaction and performances are influenced by which group they are in. For lower level employees it might be named a small group or a team. However, they all have a responsibility, which is to finish their task that is assigned to them within a time period.
Most individuals within their group tackle problems themselves or with guidance from peers and senior fellow workers that can assist with solving the problem and ways of accomplishing it. Needless to say that groups are important in employee’s life. They spend increasing proportion of time with the groups at workplace. According to Marvin E. Shaw, (1981), he defines groups as ” two or more people who influences each other” (P.458).
Organizational social systems consists of various types of human behavior, traits, relationships and the way one interact within the workplace as well as in the businesses world that they face on an every day basis. These groups can be established with different types of individuals, some can be like-minded, diverse, or can be a group of specialized skilled and trained individuals who become developed by a management, chain of command or hierarchy to achieve a common goal in the organization or project. For example the military, which consists of trained or skilled individuals that all have one mission or goal to achieve.
In order to understand people behaviors, we have to realize there is a relationship between the factors of a group, environments interactions, organizational behaviors and policies and management processes. There are many dimensions in organizational behaviors such as the individual, the group and the organization that one works for. All of these are factors, which can influence the behavior in an organization. A successfully managed organization needs different talents to achieve their goals and at the same time leaders must understand the individual that are working for them.
Balancing the rights and emotions of each individual in the workplace is a difficult task for employers. Since most organizations are set to achieve goals through group effort employers and employees are faced to deal with multiple personality traits, cultures and or experiences. This is when group dynamics plays an important role. Oxford dictionary (2001) defines group dynamics as ” the process involved when people in a group interact with each other”. These interactions are crucial part of the success of the workplace.
Groups or teams in the workplace can impose certain expectations, rules and perception on each individual member of the team. Sometimes work groups can expose the weaker member’s lack of shared responsibilities or knowledge of their work. These types of acknowledgements can affect the working teams overall accomplishments of said goals. An example of how this can occur in the work place will be presented below.
Working for the Veterans hospital you are subjected to different types of personalities traits, ethnicities, experience and behaviors. Which are all working to achieve one overall goal, which is to make the Veterans Hospital a healthy community for our Veterans, Spouses and Supporters. Acknowledging group behaviors/ dynamic is of most importance and is essential to my position at the Veterans Hospital which is Human resource /Relations and labor Specialist.
The Relations Labor department (my team) consists of five people, which are one director, a manager, two specialists and one assistant. We are the smallest team in my department but the busiest. We work together on all issues and divide our work as we see fit. We start our day together in a meeting and go over said goals over, issues and concerns, grievances and all pending actions.
My team, even though small has various personalities and experiences. We are all completely different but when on the same page work very well together. At times there are quarrels between my director and manager and this is due to their long history of working together and personal strife within the company. Sometimes they make us uncomfortable and this causes a shift in our group work productivity. For example, if they do not agree on a goal for the day or week it can make it really difficult for my colleagues and I to know what exactly what is our priority and how should we handle it.
If my director and manager understood the importance of positive group behavior/ dynamics and what their interaction does to my team it will change our productivity and we would be more successful. My recommendation would be to talk about this as a group and explain what their fights does to our team and how we can change the group’s behavior. This will allow our to work better, increase productivity and have a more open forum for any future problems.
In conclusion, this paper describes group behaviors, group behaviors in the workplace. If acknowledged and used positively leaders and employers can increase productivity and success in their organization. On a spin-off, I was able to get insight on acknowledging groups behavior and the importance this role has on our daily lives. Studies like the Hawthorn experiment shows that groups setting control productivity.
Overall this has been a very successful learning experience for me and I have welcomed my team for their culture, experiences and differences. I learned that even though we are different we all have the same goals, which is to make the Veterans Hospital a better place. Utilizing what I learned can help boost the morale and communication within my group and allow my leaders to work better together which will then have a positive affect on us as a whole.